Everything you need to "know before you show." Please note that this page is constantly being updated and for the best information, you should check back periodically.
Welcome to your Exhibitor Kit!
The info below will help you prepare for a successful event. To get started, read the Exhibitor Kit Manual linked below and then complete any applicable forms and orders prior to their deadlines. You'll find show dates & hours and move-in/move-out dates & hours on the manual linked below. Exhibitor Kits are not mailed. As always, you can contact your show team for advice and answers to your questions. Thanks for exhibiting with us and have a great show!
Watch this How-To Video Guide below on how to succeed in marketing your business at the home show!
How to Use Your Exhibitor Kit
Welcome to your Exhibitor Kit! Please use the Exhibitor Manual linked above and the following links to learn more about what you need to do to prepare for the show.
Looking for the show dates/times, move-in and move-out dates/times and information? It's in the Manual, please start there and then let us know after reading if you have any further questions. Thanks!
GEMS Show Decorator Services Ordering Link (Carpet, Tables, Chairs, Signage, etc.)
You will receive a separate email containing your log in credentials from orders@gemevents.com. If you cannot locate or have not received this email, please contact Britney Rhodes to setup your new login (214) 388-5722 ext.1 or britney@gemsevents.com. Pre-Show Order Discount Deadline: Wednesday, February 10, 2027. Order in advance to guarantee availability. Advanced Order Deadline: Friday, February 26, 2027
Prime Osborn Convention Center Parking & Utilities Order Forms
Parking(Passes are sent as a text to a cell phone number once ordered. If purchasing multiple passes, you can distribute the passes to others via the Ticketmaster App. Please reach out to the venue with any questions.)
Buyout for items larger than sample sizes being sold or sampled. Please contact SAVOR directly, AARRWOOD@SAVORJAX.COM.
Show Insurance - A simple way to establish insurance for the show.
Show Insurance Made Easy - A simple way to establish insurance for the show. CLICK HERE
A few things to be aware of:
Vendors will have to pick the show from a drop-down list that includes shows other than just those run by MPE.
Marketplace Events is not selling this insurance and doesn’t profit from it in any way. This is simply a resource for those vendors who don’t already have the required insurance coverage per their contracts.
The Insurance clause is #5 on the Terms and Conditions page of all booth space contracts. You may use any insurance company for insurance but it must meet the following requirements:
Comprehensive General Liability and All Risk Property insurance
Coverage must be from the start of move in to the end of move out
Coverage of at least $1,000,000 for each separate occurrence
Name Marketplace Events LLC and the venue as additional insured
Provide a copy of the certificate of insurance (COI) to MPE if requested
Including assets mentioning your participation in the show either through your existing email marketing efforts or by adding a small banner to your website is a great, free way to invite potential customers to meet you face-to-face on our show floor.
Check back closer to show for the 2027 Digital Marketing Kit (which includes social assets and other digital marketing assets.
Facebook Event Reminder: In efforts to protect potential joint customers from fraudulent events and scammers, we request that you do not create your own Facebook Events. This helps us manage ticket sales for the event, and ensures that our team are available to support both exhibitors and potential attendees with any questions, comments, or concerns that they have. Please feel free to reach out to your show manager or show marketing manager with your companies' Facebook page and we can add you as a co-host to the official event.
Check back closer to the show for the link to go to our Facebook Event for 2027.
Maximize your business’s exposure and attract more customers by upgrading your exhibitor listing. As an exhibitor, you have a basic listing live on the website, and now you can Enhance It! This is included in the contracted space cost and is no additional charge.
Within 24 hours of booking, you will receive an automated email providing a link to elevate your listing. This link gives you the flexibility to make updates and changes to your listing as frequently as you like until one day after the show ends. Your listing will stay active for as long as you participate in the show.
If you have any questions regarding the online exhibitor listing or if you do not receive the email with the link, please email our digital coordinator at JenK@mpeshows.com.
CLICK HERE for best practices and tips as a new exhibitor with us! We can't wait to meet you in person.
10 Tips for Exhibitor Success and Lead Card
Thank you for reviewing your Exhibitor Kit in full! Watch this quick video for our top ten tips on how to succeed in marketing your business at the home show!
Giveaways can be a great way to attract visitors and engage attendees at your booth. Please review the Show Participant Giveaway Guidelines for important information on eligible promotions, event policies, and any required approvals before conducting a giveaway.
Exhibitor Giveaways: Exhibitors offering giveaways to attendees at the show where the value of the prize is $5,000 or more, please notify your exhibit sales consultant at least 60 days prior to the show so that we can ensure the terms and conditions are in compliance with local regulations.
Political Policy
MPE prohibits political candidates, political parties, and organizations advocating for ballot initiatives or political issues from exhibiting at US consumer home and holiday shows. MPE also prohibits the display or sale of products or services that are political or partisan in nature, or that may reasonably be understood to promote, incite, or glorify hatred, violence, or racial, sexual, or religious intolerance. MPE reserves the right to interpret and apply these standards in its sole discretion, and its determinations shall be final.
MPE shows are intended to provide welcoming, in-person commerce experiences. Our priority is to maintain respectful, safe marketplaces where attendees and exhibitors can gather to learn, shop, compare offerings, and conduct business. These standards are designed to support an inclusive and professional environment for all participants. This policy is effective January 1, 2024, for all U.S. shows.
Service Animals
Service Animal Policy
We are committed to accessibility and welcome Service Animals on our show sites, subject to the following guidelines. These guidelines are in place to ensure everyone's safety and comfort. If you have any questions about whether your animal will be permitted on-site, please email the Show Manager prior to move-in.
Eligibility. Service Animals are generally permitted at our shows. Under the ADA regulations, a Service Animal is a dog that is individually trained to do work or perform tasks for a person with disabilities. To bring a dog on-site, the dog owner must be willing to answer the following questions:
Is the dog a service animal required because of a disability, and
What work or task has the dog been trained to perform?
Limitations. Emotional support animals are not necessarily “Service Animals.” While an animal might provide comfort and emotional support for its owner, we are unable to permit the animal on the show site if it does not meet the criteria above.
Behavior Expectations. Individuals who use Service Animals must always retain control of their animals and should keep them on a leash or harness while on-site. If a Service Animal is required to be off-leash due to the nature of the disability, this will need to be cleared with the Show Manager. Further, Service Animals must be housebroken and are required to behave and not bark, growl, jump on, or lunge at others. MPE may take corrective action if the Service Animal is not behaving appropriately, up to and including the removal of the service animal from the show.
Thank you for helping us maintain a safe and accessible show site environment.
Scam Alert for Exhibitors
As per our privacy policy, Marketplace Events is a permission-based email sender. We do not share, rent, or sell any email lists. There have been a number of spam emails offering our attendee lists. These are scams and the senders are unauthorized to use the Marketplace Events’ name. These scammers are attempting to receive monies from exhibiting companies without providing anything in return. These emails are not approved by Marketplace Events, and Marketplace Events would never ask for bank information or other sensitive information over email.
If you need assistance before, during, or after the show, please click hereto contact a member of the show team. On site, the Exhibitor Entrance and Show Office are located in Room 106.
